FAQ

WHAT IS UNIQUE ABOUT COCODUST’S FORMULA?

Made in Australia, we have carefully crafted a formula that uses only the most natural and certified organic ingredients the earth has to offer to deliver the best teeth whitening results. Our unique formula is very effective and naturally removes stains without damaging the enamel and in fact remineralizes the enamel and strengthens your gums.

WHAT’S THE DEAL WITH ACTIVATED CHARCOAL?

Activated charcoal is one of nature’s most powerful cleaning agents. Dating back as far as 30,000 BC, it cleanses and detoxifies by attracting and absorbing chemicals around it.

It is used for everything from flushing toxins from the body to teeth whitening! It might seem crazy to use something pitch black to whiten your teeth, but this natural substance easily binds to teeth-staining culprits including plaque, wine, coffee and tea to give you a brighter and whiter smile.

Unlike the charcoal you use for barbequing, activated charcoal is ‘activated’ by being carbonised and specially treated to ensure its porous surface is as absorbent as possible. It’s not only your best friend for teeth whitening. Activated Charcoal is nature’s top alternative to artificial properties like fluoride, which can have harmful long-term effects on the body. It also detoxifies and deoderises your mouth, balancing PH levels while absorbing odour. It is safe to use and is even used in hospitals to treat poisoning.

WHAT IS OIL PULLING?

Oil pulling is an ancient practice originating from Indian Ayurvedic medicine and used to detoxify the mouth and body. It involves swishing coconut oil around one’s mouth for five to twenty minutes. This ancient practice is fast gaining popularity all over the world because not only does it cleanse your mouth and increase your overall health, it also naturally whitens your teeth by removing teeth-staining culprits including plaque, wine, coffee and tea to give you a whiter and brighter smile!

HOW DO I USE COCODUST’S ACTIVATED CHARCOAL TEETH WHITENER?

Simply dip a clean, wet toothbrush into COCODUST Teeth Whitener. Brush your teeth in small circles for a couple of minutes. Keep your lips closed while brushing and spit carefully. Rinse thoroughly and enjoy your brighter smile! For an enhanced result, follow by using our COCODUST Coconut Whitening Mouth Rinse.

HOW DO I USE COCODUST’S COCONUT WHITENING MOUTH RINSE?

Swish one tablespoon in your mouth for five to twenty minutes. We recommend using it in the morning and starting pulling for five minutes, then increasing the time gradually. Move the oil around your mouth as if it were mouthwash, but do not gargle or swallow. Spit carefully, then brush teeth as normal. We recommend spitting the oil into a garbage bin to avoid clogged sinks.

For enhanced results, use the COCODUST Teeth Whitener before using the COCODUST Coconut Whitening Mouth Rinse.

WILL IT CAUSE SENSITIVITY?

No. Our unique formula uses natural and certified organic ingredients that are gentle on your teeth and gums, help balance the PH of the mouth and remineralize your teeth.

IS IT SAFE TO USE IF I AM BREASTFEEDING OR PREGNANT?

COCODUST’S ingredients are all natural and organic however for your own peace of mind, we recommend consulting your GP.

SHIPPING – WHEN CAN I EXPECT MY ORDER TO ARRIVE?

SHIPPING AUSTRALIA

Australia Post Standard Shipping (approximately 3 – 5 business days)

Australia Post Express Shipping (1-2 business days)

 

INTERNATIONAL SHIPPING

Untracked Standard Shipping (15 to 25 business days)*

Express Tracked Shipping (7-12 business days)*

 

*Business days are Monday-Friday excluding Public Holidays

*All shipping times exclude clearance/customs delays.

*Please allow 1-2 business days for your order to be processed

RETURNS AND REFUNDS

Due to the nature of our products, we cannot accept returns unless the product is defective.

Refund will be limited to the cost of the item being returned via regular post not express. An item returned via express post is the responsibility of the user and a partial refund of only the actual regular mail will be refunded.

Please send us an email at hello@cocodust.com with any concerns about your purchase so we can work something out.

Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase.